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FREE SHIPPING West Malaysia min. spend of RM150. East Malaysia min. spend of RM300. As of 1 Feb 2023 our outlet at The Gardens Mall is no longer operating and we now operate exclusively online.

Shipping policy

All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

During festive season there will be a potential delays due to a high volume of orders or postal service problems that are outside of our control.


Domestic Shipping Rates 

West Malaysia shipping rate: We offer RM 5 flat rate shipping within West Malaysia. **Free shipping for orders RM150 & above. 

East Malaysia shipping rate: We offer RM 20 flat rate shipping within East Malaysia. **Free shipping for orders RM300 & above. 


International Shipping

We offer international shipping. Please leave a message in the contact us section and we will revert with the rates. 


Singapore shipping rates:

Below 4.9kg - RM50.00

5kg - 9.9kg - RM200.00

10kg - 19.9kg - RM400.00


Taxes & Customs Duties

For shipping addresses outside of Malaysia, Taxes and Duty are excluded from the price and you are responsible for paying these locally.


How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you.


Refunds, returns, and exchanges

Please refer to our refund policy